Land Bank Robs Customer of Self Worth

One day, I accompanied my Mom and Dad to a Land Bank branch in Cebu City. As usual, line in this government bank is long. What with slow poke tellers. So having to wait a long time for your turn in this bank is not abnormal.

My dad who is almost a septuagenarian needed to go to the rest room. To his horror the security guard led him out of the bank since he is not welcome to use the rest room inside.

So my dad had to go out and look for a comfort room to answer the call of nature. He had to pay 20 bucks to avail of the service from an establishment just near the bank.

As my dad went out of Land Bank, another old fellow approached the security guard of the bank to ask where the men's room was. To my shock the security guard led the man outside of the bank where there teller machine used to stand. He was told that's where he can relieve himself.

Angry at how my dad was treated, rather humiliated, my mom approached the bank manager to report the way my dad's self worth was broken into pieces. The bank manager profusely apologized but her slip showed when she explained that the use of there bathroom is on a case to case basis because of security reasons. She went on to explain that the location of there comfort room is very near the bank's vault. In sum it's a security risk.

Clearly, the security guard was just doing his job. He was just following orders. Clearly, the error is not of the lowly paid guard but how this bank treats there customer. Imagine, placing a rest room very near the bank's safe. Its not hard to imagine that such layout is indeed a security risk.

But, the executives of this bank should have thought that while the location of there comfort room is a security risk, they are robbing there customer blind by having to shoo them out of there branch when nature calls.

I hope that after you read this you will pass on this blog until it reaches the president of Land Bank. They cannot just continue to rob there customer of there self worth.